Opening Hours
Enhanced Access
Enhanced access appointments are for pre-bookable non-urgent appointments. Examples of these include chronic illness, asthma checks and medicines reviews.
The service is being delivered by South Lincoln Healthcare Federation of GP practices in the area. If a patient wishes to attend an enhanced access appointment, they may need to travel to another local GP practice and may not necessarily see their own GP.
In our locality, appointments are available between 6.30pm and 8pm Monday to Friday and on Saturday and Sunday mornings. There are also a number of additional appointments being made available during core hours (8.00am to 6.30pm Monday – Friday)
https://www.southlincolnhealthcare.co.uk/what-we-do/enhanced-access
NHS App
Try the NHS App
If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It does not replace existing services. You can still contact us in the usual ways.
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:
- order repeat prescriptions
- access NHS 111 online
- find NHS services
- view your health records
- book appointments
- and much more…
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp
Click here for more information about the NHS App
Friends and Family
The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
In August 2024, we received 62 responses. 93% said that the service received had been good or very good.
In July 2024, we received 80 responses. 95% said that the service received had been good or very good.
In June 2024, we received 72 responses. 91% said that the service received had been good or very good.
In May 2024, we received 39 responses. 92% said that the service received had been good or very good.
In April 2024, we received 77 responses. 91% said that the service received had been good or very good.
In March 2024, we received 217 responses. 93% said that the service received had been good or very good.
In February 2024, we received 122 responses. 93% said that the service received had been good or very good.
Your Medical Team at Bassingham Surgery
General Practitioners
Dr Pete Bridgwood, MB ChB – Qualified at Leicester in 1989
Dr Michelle Hargreaves, MB BS. MRCGP – Qualified at Newcastle in 1996
Dr Helen Wilson, BMedSci BM BS DRCOG MRCGP – Qualified at Nottingham in 2008
Dr Lisa Terrill, MB BS – Qualified at University of London 1991
Advanced Clinical Practitioners
Debbie Homan, RGN, MSc in Advanced Clinical Practice – Debbie can do everything a GP can from diagnostics, investigations and treatment including prescribing and referring. She specialises in minor ailments.
Claire Smith, RGN, BSc in Contraception, MSc in Advanced Clinical Practice – Claire can do everything a GP can do from diagnostics, investigations and treatment including prescribing and referring. She specialises in minor ailments and women’s health including contraception. She is also a contraception implant fitter.
Practice Nurses
Debbie Warr, RGN, Dip in Asthma – Debbie’s specialist areas are chronic disease management, respiratory (asthma and COPD) immunisations & vaccinations and cancer care reviews.
Laura Hood, RGN, BSc – Laura’s specialist areas are chronic disease management, diabetes and respiratory (asthma and COPD) immunisations & vaccinations and infection control.
Health Care Assistants
Joanne Stothard – Joanne’s specialist areas are Health promotion; dressings; phlebotomy; blood pressures; ECGs; Ear care; teledermatology; diabetic foot checks; chaperone; NHS Healthchecks; removal of sutures/clips etc; D-Dimers; skin scrapings; nail clippings; ambulatory BPs; weight management and assisting minor surgeries.
Yvonne Gossop – Yvonne’s specialist areas are Health promotion; phlebotomy; blood pressures; ECGs; teledermatology; diabetic foot checks; chaperone; NHS Healthchecks; D-Dimers; weight management and assisting minor surgeries.
There are Midwife Clinics run within the Surgery.
We also have a Practice Manager, Juliet Brewer, a Practice Secretary, Lysette Cherry and a team of trained Receptionists, led by Kerry James, as well as a team within the Dispensary led by Lindsey Capindale who dispense your medication.
Additional Services
It may be that a GP, ACP, Practice Nurse or Health Care Assistant is not the most appropriate person for you to see to ensure you receive treatment and advice as soon as possible. Bassingham Surgery is in a Primary Care Network - South Lincoln Healthcare, we work together with other local GP surgeries and share clinical staff who have specialist skills, some of which offer self-referral. The staff that work within our Surgery and are accessible via the Surgery are:
- Clinical Pharmacists and Pharmacy Technicians
The team works remotely and so will contact you by telephone. Clinical pharmacists are mainly responsible for checking medications on discharge from hospital, doing medication reviews and changing medications as requested by hospital doctors. They also may contact you to offer additional medications such as statins. Pharmacy technicians support the work of the clinical pharmacists.
- Musculoskeletal Specialist
Kirsty Langdon is a qualified physiotherapist and specialises in adult musculoskeletal problems. Her focus is mainly on diagnostics, and she can arrange investigations and referrals for these conditions. She is not a prescriber but can request for a prescriber to arrange pain medication if required. She can do steroid injections and offers injections for joints and tendons.
She has a morning and afternoon clinic on Tuesdays at Bassingham Surgery.
- Mental Health Practitioner
Rachel Ransby is a qualified Occupational Therapist who specialises in adult mental health and supports patients within the community who are not under hospital services for their mental health. She provides wellbeing-focused support for mild-moderate mental health problems and coordinates care plans for adults with severe mental health problems. She is not a prescriber or a therapist.
She has a clinic alternative Friday afternoons, these appointments are only available via a GP/ANP referral.
- The Living Well Team:
The Living Well Team provide prevention and early interventions to support people living with a range of health problems and chronic conditions, so they can participate in everyday life and improve their health and wellbeing.
The team includes Occupational Therapists, Care Coordinators and Health and Wellbeing Coaches.
Occupational Therapists are skilled in assessing the components of everyday occupations and roles that matter to people, identifying the impact of developmental, physical and mental health conditions on these occupations and devising intervention plans to enable people to overcome areas of dysfunction and engage fully in their day-to-day lives.
Care Coordinators can help people coordinate and navigate their care across multiple agencies. They work as a bridge between different agencies ensuring patients receive appropriate follow up care after discharge from hospital, having 'What matters to me' conversations and supporting people to engage with the relevant healthcare agencies.
Health and Wellbeing Coaches empower people to make informed decisions and conscious choices about their healthcare, get clarity about their self-management, become more confident, be proactive, take ownership of their life, focus on what matters to them and find solutions on how they can better manage their conditions.
The team will also work in partnership with other health and social care professionals to respond to crises in the home, keep people as safe as possible, enhancing independence and preventing unnecessary hospital admissions.
- Social Prescribers Service
Social Prescribing Link Workers can connect people to a wide range of non-medical support within the community, such as:
- Social groups, friendship / emotional support
- Support for families, carers and other relationships
- Housing, benefits, financial and other advice
- Ways to look after our health or become more active
- Opportunities to build confidence, learn new skills or reduce anxiety
- Arts, music or other creative activities
- Getting out and about
Self-Referral options are available for many areas of health & wellbeing, please see below a couple of useful links:
Free Health & Wellbeing Programmes, including; weight loss, stop smoking, reducing drinking, diet; Home | One You Lincolnshire
For anxiety and depression and many other therapies; Home :: steps2change Lincolnshire (lincolnshiretalkingtherapies.nhs.uk)
Produced by Bassingham Surgery PPG October 2024